Service Introduction 111

SDLG builds top service brand to ensure the service quality.

Introduction

Adhering to the concept of Expert, Fast, Care, SDLG creates the Top Service brand to ensure customers’ maximization of returns.

  • Expert

    SDLG focuses on customers and provides whole-life cycle and whole-process service.

  • Fast

    Quick response to technical inquires, quick parts recovery process, arrive at the field within one day.

  • Care

    Kindly reminder, regular visit, zero distance communication, free spot check service.

Genuine Spare Parts

  • Maintenance Parts

    High-quality maintenance parts can effectively safeguard your equipment, extend the longevity of your machines, and optimize their overall performance.

  • Wear Parts

    Top-grade wear parts can uphold exceptional operational efficiency and extend durability, which lowers equipment maintenance expenses and enhances overall productivity.

  • Repair Parts

    Authentic repair parts can help minimize unexpected downtime in working processes.

  • Attachments

    Various attachment can extend the functionality of machines.

Service Digitalization

  • T-Box Management System
  • After-Market Visualization System
  • Operating Support Center
  • Big Data Processing Center
Service Support

SDLG has a strong technical team and a well-established overseas service network.

Regional Warehouse Training Center
Service Network

SDLG has established a comprehensive overseas sales network, with over 110 distributors in more than 130 countries.