The steady progress of Iraqi infrastructure projects has brought huge opportunities for the development of construction machinery industry. Hussen, one of SDLG loyal customers, is from the central region of Iraq, where there is abundant raw materials. Numerous construction projects are booming there. Like many other contractors, he spotted opportunities and intended to expand his business.
Hussen bought two SDLG wheel loaders years ago. When considering an excavator, he wavered over whether to choose the second-hand machine made by Japan or South Korea manufacturers. At that moment, SDLG dealer provided him an alternative. “It sounds great when the sales introduced SDLG excavators to me. I learnt not only the parameters and performance of the machine, but the service and parts reserve as well. I also had a test drive for a few days, which cleared up my doubts.” Hussen recalled.
When delivery, SDLG dealer drove nearly 300 kilometers to the working site, introduced the excavator operation and maintenance skills patiently, in this way, the driver gets familiar with the machine quickly. “I’m always satisfied with SDLG service. Over the past 3 years, SDLG dealer conducts the on-site routine maintenance as always.”
During the “Customer Care Visit” initiated by SDLG this year, Hussen told us “E6235F is a versatile excavator. It did an outstanding job in many working conditions. I must give a thumbs-up to its strong power and comfortable cab. SDLG excavator is far out of my expectation.”